At fhfun, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under Philippine law.
Before the full legal text, here is a plain-language summary of how fhfun treats your personal data:
fhfun only collects the personal data that is strictly necessary for account operation, KYC compliance, and service delivery. We do not collect data for its own sake.
fhfun does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances.
All personal data stored by fhfun is encrypted at rest. All data transmitted between your device and our servers uses TLS encryption.
Under the Philippine Data Privacy Act, you have the right to access, correct, and erase your data. fhfun honors all valid data subject requests promptly.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and regulatory obligations.
In the unlikely event of a data breach affecting your personal information, fhfun will notify you and the NPC within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how fhfun ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "Data Subject") who access or use the fhfun website and associated gaming services (collectively, the "Platform").
By registering an account or using the fhfun Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
fhfun is the personal information controller responsible for the personal data collected through the Platform. As the controller, fhfun determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and serving as the point of contact for data subject inquiries and complaints. Contact details for our DPO are provided in Section 15 of this Policy.
fhfun collects the following categories of personal data:
Identity & Contact Data
Financial Data
Technical & Usage Data
Communications Data
fhfun collects personal data through the following means:
fhfun uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, fhfun processes your personal data on the following legal bases:
fhfun does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by fhfun are required to process personal data only on our documented instructions and to implement appropriate technical and organizational security measures consistent with the Data Privacy Act of 2012.
fhfun retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.
Our security measures include, but are not limited to:
While fhfun takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
fhfun uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings or through the cookie consent tool available on the Platform. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fhfun:
Know what personal data we collect and how it is used before or at the time of collection.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Object to processing based on legitimate interests or for direct marketing purposes at any time.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Seek compensation for damages sustained due to inaccurate, incomplete, or unlawfully obtained personal data.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all valid data subject requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request.
The fhfun Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform.
If fhfun becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.
Some of the third-party service providers engaged by fhfun — including game software providers and technical infrastructure partners — may process personal data outside of the Philippines. Where such international transfers occur, fhfun ensures that appropriate safeguards are in place to protect your personal data, including:
By using the fhfun Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions, subject to the safeguards described above.
fhfun reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by fhfun, please contact our Data Protection Officer:
National Privacy Commission (Philippines)
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Visit the NPC website for guidance on filing a complaint.
We take your data seriously — and your gaming experience even more so. Join the fhfun community and enjoy fair, secure, and exciting games built for Filipino players.
Join fhfun Today Explore the Casino21+ only. Play responsibly. ⚠️ Gambling is addictive. Know when to stop.